Refund policy
Return & Refund Policy
We do not accept returns or refunds under normal circumstances.
Wrong Item Delivered – Exchange Policy
An exchange will only be provided if a wrong item has been delivered.
To be eligible for an exchange:
- The request must be made within 24 hours of delivery.
- The customer must visit our physical store in person with the original bill/invoice.
- The item must be unused, unopened, and in its original packaging.
Important:
- We do not offer any refunds.
- We do not offer online returns or exchanges.
- Requests made after 24 hours of delivery will not be accepted.
- Exchanges will not be processed without a valid bill/invoice.
Non-Returnable Items
We do not accept returns for any products, including:
- Perishable goods (food items)
- Personal care products
- Sale items
Contact Us
For any exchange-related queries, contact us at:
- 📧 krishvika.enterprises.in@gmail.com
- 📞 8755820444
Governing Law
This policy is governed by the laws of India.